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Here are 8 simple rules and reminders to gear your content towards your customers. Just ask yourself, "why should they care?" (And if they don't, why would they engage?) #relevant #engaging #informative
Retweeted by McorpCX
"You must keep connected with the customers who have recently provided you with feedback to get their ongoing contributions about what they're expecting or looking for in terms of solutions to that improvement." @c_gandhi #VoC
Glassbox is super charging VoC with the ability to add voice of the silent. �
Retweeted by McorpCX
Every organization that wants to better understand its customers has deployed some sort of customer listening system. Learn what's happening in #VoC and what it means for you in our latest on-demand webinar:…
Engage your #customers and co-create solutions with them. Letting them get their hands dirty and be a part of the process will make your business act as effective and meaningful as possible and deliver that ROI.
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