Rachel Botsman

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Humility is a journey. Arrogance is an endpoint.
In art, there’s never a positive space without a negative, and the same can be said in life.
Doubt has become such a loaded word because of advice telling us to “never doubt yourself.” But, I think there is so much value in a type of doubt that can help us learn and become more creative, with richer thoughts and wider perspectives
In his book ‘Broken Ladder’, Keith Payne argues that what matters psychologically is not just people’s objective economic situation but how they perceive their place on the “status ladder” – and he provides tons of evidence to back it up.
Factfulness, by Hans Roslin is one of the most important books I’ve ever read. In a world of distorted facts, the frames this book gives you are a game-changer.
Do you always trust your gut? Ignoring a gut feeling requires us to be comfortable with the fact that we’re missing critical information. To be less instantly certain about the decision and more curious about the process of finding out more.
Trust can't be "built". It's up to others – friends, customers, employees, the public, your family – to GIVE you their trust. Your role is to EARN it by demonstrating you are trustworthy.
First article during coffee break after summer holidays. ☕️🧡 What are the ingredients for creating trusting environments?@rachelbotsmann - Earning Trust in Times of Uncertainty nbforum.com/newsroom/blog/…d@NBForumHQQ
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A sneaky little “but” or an “if” added-on can turn an apology into an excuse.
Great purposeful negotiators can let go of fixed outcomes. They are comfortable changing their stance and position on things to find alignment.
I have often wondered if the most powerful ideas come not from anger or ego, but from doubt: - I’m not sure. - I was wrong. - I don’t know. Humility is a counter to a culture so focused on being right about almost everything – from politics to sports.
We are thrilled to announce that organizational psychologist @AdamMGrant and Oxford trust-expert @rachelbotsman will be joining New York Times best-selling author @Luvvie Ajayi Jones to headline Influence Greatness 2021. Register now - bit.ly/3iWOfJ6
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Lovely to see my work featured in the @NewYorker - the media talks about trust being in complete freefall. I see a different trust story... newyorker.com/magazine/2021/…
Diversity, equity and inclusion is not a challenge or problem to fix with a program. It’s about creating cultures where people from all walks of life, all pillars of belief, feel safe, respected and truly accepted as who they are.
Are you sure? Before committing, sometimes it's work taking a 'trust pause', and ask ourselves if this person, product, or information worthy of our trust?
Performance reviews would be far more useful if we got rid of the “strengths and weaknesses” opposites list. Instead, we can help people think of specific traits and behaviours on a continuum in a specific context.
"We can get so busy trying to fix the problems of being burnt out that we don’t identify or change the root causes." This week's Rethink newsletter is on burnout - what it really is, its causes, and how we can spot it. linkedin.com/pulse/how-can-…
'Black Swan' by @nntaleb is the best book I've ever read on explaining the power of our relationship to uncertainty. A #Rethink masterpiece!
Sometimes it requires a small change to go from feeling lost to being found.
Empathy allows us to be aware of how the other person feels; caring focuses on a process of action that will help others. Providing for… Looking after… Taking care of… Being caring is more powerful than being empathetic.
If you look at situations in which trust breaks down, the root cause is often misalignment. Trust issues happen and can be repaired, but the one thing we find it hard to forgive or forget are decisions that lack integrity. Why? We remember how a breach of integrity made us feel.
To shift our relationship with self-doubt and the unknown, from being a place of fear to a space of possibility, @JonnyWilkinson puts it brilliantly: Confidence is “excitement for the unknown.”
Confidence requires balance.
How can we address the fear of not being good enough? I'm delighted to have Pippa Grange - author of Fear Less - as my special guest for this week’s Rethink. Pippa completely reframed the way I see fear and the role it plays in our daily lives. linkedin.com/pulse/what-mak…
What regrets do you have in your career?
The very essence of 'trusting yourself' is the ability to sit with doubts and uncertainty so we can learn and grow from them. To understand how being able to hold that state is the key to turning our fear of the unknown into the space of possibility.
Why can’t we e-communicate as well as we think? When we fire things back and forth at warp speed, the opportunities for misunderstanding rapidly increase.
We all need humility, to expose the flaws and blind spots in our knowledge. To admit we were wrong.
When you pull apart, you create tension. When you pull together, you create something new.
One of the best ways to earn trust in a relationship is through risk, put brilliantly by the wonderful @EstherPerel estherperel.com/blog/want-to-b…
@rachelbotsman commenting on humility & trust in the workplace at @CultureAmp's #CultureFirstEMEA: HR Magazine - A trust expert's advice on building a resilient culture hrmagazine.co.uk/articles/a-tru…
Retweeted by Rachel Botsman
An interesting rethink read on AI's possible future role in psychiatry and therapy. Is it ethical? Will it affect human trust and connection? twitter.com/guardian/statu…
'Negative Capability' - a term coined by the poet Keats, meaning the ability to resist explaining away what we do not understand. I love this idea of 'resting in doubt'. theconversation.com/john-keats-con…
There are so many ways to enjoy a book. You don’t have to read cover to cover. You don’t have to understand EVERY word. You don’t even have to finish it! Go get reading! nytimes.com/interactive/20…
Here's a great rethink watch: Don't regret regret. We're taught to try to live life without regret. But why? What we need is ways to understand the difference between regrets from the things we do vs the things we don't do. ted.com/talks/kathryn_…
If I had to describe the voice in my head, the one that wrestles with my innermost thoughts, it would be a cross between a high-energy football coach and an actor reciting a rambling soliloquy. twitter.com/lizandmollie/s…
The sharing economy shifts another gear. You can now rent garden space! …ffingtonpost-co-uk.cdn.ampproject.org/c/s/www.huffin…
Never underestimate the power of disagreeing! If you want to be a good "team player", speak up when you don't think things are right, don't just nod and agree. theatlantic.com/ideas/archive/…
I just finished Who Can You Trust? by @rachelbotsman, and I can't even put into words how much I loved this book. Hopefully, she'll be a future guest on the podcast to discuss 🤞 amzn.to/2SOWEFew
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“I need help” is one of the most powerful ways for leaders to earn trust. twitter.com/charliemackesy…
I've been longing to find a podcast to help me #rethink the pressures of expectations and the mental health implications of leading a life defined by others... This episode of Johnny Wilkinson on High Performance is unbelievable. youtu.be/O80qs9OEadw
Was EI about emotional literacy or a dangerous take on self-control? newyorker.com/magazine/2021/…
The trouble with thinking of life like a ladder. #rethink visual. twitter.com/matthaig1/stat…
Why it's time for startups to think like camels - not unicorns. hbr.org/2020/10/startu…
How can we replace 'shallow wins' with 'deep wins'? Pippa's work is incredible in helping you rethink the role fear plays in your life. open.spotify.com/episode/10Xj93… #rethink #fear #leadership #psychology
This is exactly how I start writing a speech. Focus on how you want people to feel not what you want to say. twitter.com/matthaig1/stat…
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