Mango Airlines

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We apologise for the inconvenience caused. Mango Airlines SOC Ltd BR Practitioner, Mr. Sipho Sono
Please allow us some time before end of August 2021 to revert back with further and clearer details on vouchers. Our call centre services still remain currently unavailable and we hope to restore these services soon. We plan to resume normal operations as soon as possible. (5/6)
At this stage, we just want to reassure all customers who made ticket bookings with us that your ticket is of value to us and that we are doing everything plausible to preserve all of them and that we will be issuing vouchers equivalent to that effect. (4/6)
We also note email challenges experienced by our customers last week and we are very delighted to report back that matter has been resolved. Customers should continue to use [email protected] to forward queries related to un-flown tickets, vouchers, etc. (3/6)
These meetings mark the start of formal engagement with affected parties, and it is anticipated that committees additional to the minimum requirements of the Companies Act may be created, to ensure that bottlenecks are identified and eliminated proactively. (2/6)
As we roll out the business rescue process, Mango Airlines SOC Ltd (Mango) would like to update its customers, staff, and all affected stakeholders that the statutory meetings of creditors and employee representatives will take place on Wednesday 18 August 2021. (1/6)
Our call centre service is currently unavailable. We apologise for any inconvenience caused. Thank you for your continued support. We hope to fly you soon (2/2)
Dear Guests, Please be informed that Mango Airlines is in business rescue as of 28 July 2021. All customer-related queries including those related to refunds, vouchers, etc. must be emailed to CustomersBusinessRescue @flymango.com. (1/2)
We urge all to embrace this process to ensure that it achieves its sole purpose which is, for the business to be rescued. We plan to resume normal operations soon. We apologise for the inconvenience caused. Mango Airlines SOC Ltd Interim Chairperson, Ms. Bembe Zwane
As we finalise certain aspects of this process, including all other outstanding issues which will be communicated shortly,we would like to take this opportunity to thank all stakeholders including both internal and external customers for your patience and understanding.(4/5)
We also welcome the appointment of Mr. Sipho Sono as the Business Rescue Practitioner for Mango. The decision is good news for all stakeholders in the aviation industry, as it brings certainty to the process that will unfold to rescue Mango. (3/5)
The Board of Mango, with the support of its shareholder South African Airways SOC Ltd, took a resolution to place the low-cost airline under business rescue due to financial and operational challenges. (2/5)
Mango Airlines SOC Ltd (Mango) welcomes the High Court judgement delivered on Tuesday 10 August 2021 to place the company under voluntary business rescue with effect from 28 July 2021. (1/5)
We plan to resume normal operations as soon as possible. We ask for calm and patience as we navigate these challenges. We will update the public as soon as possible. We apologise in advance for the inconvenience caused. Mango Acting CEO, William Ndlovu
Customers are also urged to contact us via email at [email protected] and/or [email protected] to deal with cancellations and voucher-related matters specifically. Issued vouchers will be valid for 24 months. (3/4)
Senior management and our shareholder are in locked-in discussions to find an amicable solution to this impasse. Affected passengers with valid and available contact details will be informed via Email and SMS accordingly. (2/4)
Dear Guests, Mango Airlines apologises for today's flight interruptions and delays. We can confirm that our services and all flights are temporarily suspended from today, 27 July 2021, until further notice due to outstanding payments to ATNS. (1/4)
In the meantime, please send us your enquiries via email at [email protected] or [email protected] for further probing. We apologise for any inconvenience caused. (3/3)
As a result, Guests will be experiencing limited call centre services for both inbound and outbound calls. We are putting a mitigation plan in place to address this matter and we ask for your patience in this regard. (2/3)
Dear Guests, Please be advised that due to current protests in Gauteng and for the safety of our call centre staff, we were compelled to close the Johannesburg call centre today and send our employees back home. (1/3)
We apologise for the inconvenience caused and we look forward to flying you again in the near future. Continue to practice COVID-19 safety and hygiene protocols. (3/3)
While mitigation plans are in place to ameliorate any possible delays as a result, please visit our digital platforms, including checking your flight status on our website should there be any changes in this regard. (2/3)
Dear Guests, Mango would like to urge all our permitted travellers to please add more travel time to your journey to various airports as sporadic protests intensify in the country. (1/3)
Passengers leaving for or arriving at their destination during curfew hours will be required to produce valid boarding passes as proof of flight or a copy of their airline ticket. Please visit flymango.com to view our schedule accordingly.
Please note that all type of travel to and from other provinces is permitted. Further, flights impacted by the curfew will be adjusted to lessen the impact on passengers and all affected passengers will be informed via SMS, Email, or Call Centre and accommodated accordingly
Dear Guests, Following the commencement of Level 4 restrictions, please view requirements for travel in and out of Gauteng here: fal.cn/3gp7h
Vouchers will be valid for 12 months from the date of issue. We apologise for the inconvenience caused and we look forward to flying you again in the near future. Continue to practice COVID-19 safety and hygiene protocols.
All affected Guests travelling for leisure to and from Gauteng are to email their voucher queries to [email protected]
Dear Guests, Mango has noted the announcement made by the President on Sunday, 27 June 2021, to move the country to alert level 4 restrictions for two weeks commencing Monday, 28 June 2021.
Please visit flymango.com to view our schedule accordingly. Practice COVID19 safety and hygiene protocols. Go Discover More. #GoMango (2/2)
Dear Guests, Following the announcement by the President on Tuesday 15 June 2021 regarding alert level 3 restrictions, flights impacted by the curfew will be adjusted to lessen the impact on passengers & all affected passengers will be informed & accommodated accordingly. (1/2)
@FlyMangoSA thanks for the safe flight on Friday. Respect to the pilot and team.
Retweeted by Mango Airlines
Good Morning and safe travels to all of you painting the sky orange today😊@FlyMangoSAA ❤t
Retweeted by Mango Airlines
Dear Guests, Mango Airlines continues to operate tomorrow, Tuesday 1 June 2021 and beyond. Guests are urged to continuously check for their flight status on all our digital platforms prior to their journey to the airport. We apologize in advance for the inconvenience caused.
Dear Guests, Mango Airlines apologises for this mornings flight delays. Mitigation measures are in place & passengers are urged to continuously check their flight status on all our digital platforms prior to their journey to the airport. We apologise for any inconvenience caused.
We will update the public sometime next week on this route. Also, please continue to check our website as sales would be opened soon. Mango would like thank you for your patience and continued support as always. Hope to see you in the skies soon. ENDS- (2/2)
Media and Consumer Alert, We are excited to inform you that despite a lot of speculation and uncertainty during this past week, Mango Airlines continues to operate as normal tomorrow, Saturday 1 May 2021 and beyond, except for Zanzibar at this stage. (1/2)
The other two are in Cape Town and we will start with early morning schedules to Johannesburg. Thank you for your patience and understanding. Take care and hope to see you in the sky soon. Ends- (2/2)
For Media and Consumer, Mango flights to Durban will depart this evening at 20:30 and return just before curfew. (1/2)
Dear Guest, We are currently implementing alternative travel arrangements for Guests affected today. Affected Guests are urged to contact our call centres /[email protected] Mango will resume normal operations from tomorrow, Thursday 29 April 2021, and onwards.
We ask for calm and patience as we navigate through these challenges. We will update the public as soon as possible. We apologise in advance for the inconvenience caused. Ends- (4/4)
Please do anticipate much longer than the ordinary waiting time for calls to be cleared. Outbound direct messages via calls, emails, SMS, social media, etc, are also being sent to affected customers. (3/4)
Senior management and our shareholder are locked in emergency discussions to find an amicable solution to this impasse. Affected passengers are urged to contact our call centre on 086 100 1234 to deal with today's cancellation specifically. (2/4)
For Media and Consumer, Mango Airlines apologises for today's flight interruptions and delays. We can confirm that our services and all flights are temporarily suspended for today only, due to outstanding payments to ACSA. (1/4)
Dear Guests Mango Airlines apologises for this morning’s flight interruptions and delays. We are currently working on a solution and will be back at the counters and hope to clear the delays as soon possible. We apologise in advance for the inconvenience caused.
Skip the queues and use our self-service check-in counters to check in for your flight. Self-service check-in counters open 12 hours before departure.
The engine that makes us soar🧡✈️.W
Our hot @FlyMangoSA domestic flight deal is now available! Travel from R459 one-way, until 31 November 2021 between #Johannesburg, #CapeTown and to other major South African cities. Deal ends 18 April 2021. Book now at lnkd.in/d-y6sJB
Retweeted by Mango Airlines
Pack your bags and go see your grandbabies. Seniors get 10% off on selected Tuesday, Wednesday and Saturday flights. Make your booking today: fal.cn/3eJi7
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