Grow Your Twitter Free
Want To Grow Your Twitter?
We help other people find and follow you on Twitter.
Key Info:
Started in 2009
Over 4 million signups
Country targeting provided
We never auto tweet to your timeline
We never auto follow others
We actively moderate our community
Please Share
Please upgrade your browser to make full use of twiends.  chrome

Smart or Stupid?

"If anyone disrupts this industry, it’s going to be us.” -You
Tune In or Lose Out: Listening to What #Customers Want bit.ly/29HUPA2
Responsiveness + Flexibility = Formula for Growth
How well do you understand your #customer #data? Read p. 133 to learn how important understanding is… amzn.to/29x4Vat
"The key is not to predict what will happen, but to help shape the future.” –Steven Johnson, Author
#SmartCustomers will demand that you change. If you're slow to keep up, they'll find someone who's not.
Tailor the way you treat & interact with customers, and personalization becomes routine & cost-effective. (p. 128) amzn.to/23dDTFS
Data means nothing without context and understanding... bit.ly/1OlZm6U
In 15 years, CRM revenue increased by $15M. Resulting in absolutely zero increase in the American Consumer Satisfaction Index. (p. 93)
Chapter 5 brings you a 5 step system for acting SMART and growing faster. Now is a good time to implement. amzn.to/23dDTFS
Five innovations in patient experience. Cool, robotic #CX. bit.ly/1Yd1kfp
Patient experience innovation for #healthcare #CX - follow these steps. bit.ly/1Yd1kfp
#Omnichannel mastery matters. Customers will leave if you don't get it right.bit.ly/1W7WYIu
Your touchpoints are growing more and becoming smarter. Now, more than ever - you must know exactly what they are. #customerjourney @McorpCX
Truth? #customers could care less what you call it. Omnichannel rules for #CX. bit.ly/1W7WYIu
Embrace disruption, improve customer relationships and leverage innovation to provide the right customer experiences. #smartcustomers #cx
Never take your customers' #loyalty for granted...
#healthcare execs are feverishly working on #CX in order to better get, serve & keep smart, empowered customers.bit.ly/1Yd1kfp
More than half of consumers want to shop for healthcare-but their preferred method doesn’t exist yet. #CX bit.ly/1Yd1kfp
The key to succeeding with #smartcustomers and blowing away your competition? Make loyalty dramatically easier than disloyalty.
Understand the importance of each touchpoint; look for opportunities to innovate #cx and add intelligence.
An #omnichannel approach puts the customer at the center of its strategy. Find out how. bit.ly/1W7WYIu
Understand the importance of each #touchpoint; look for opportunities to innovate #cx and add intelligence.
The differences between your customers are your best sources of revenue, profit and growth.
#SMARTcompanies Segment, Modularize, Anticipate, Reward, and Transform (p.120) amzn.to/23dDTFS
Understand all your #touchpoints and their value. Control the touchpoints you can, and influence those touchpoints you cannot control. #cx
Understand all your #touchpoints and their value. Control the touchpoints you can, and influence those touchpoints you cannot control.
CIOs need to lead CX. Do you agree? Here's our new blog on the matter. bit.ly/1NE8rHZ
#Smartcompanies create a team, culture, and reward system that gives employees incentives to be more innovative and responsive.
Others are influencing the customers your business wants to serve. What are you doing about it? (p.61) amzn.to/23dDTFS
How do some companies get smarter with #CX? @zappos and others follow three success factors. bit.ly/1SgoVxc
A new MCorpCX article about some really smart #CX. bit.ly/1SgoVxc
"Two companies use data with the same effectiveness. One can handle 15% of available data & one is stuck at 5%. Who wins?” -Bryan Hopkins
"Two companies use data with the same effectiveness. One can handle 15% of available data & one is stuck at 5%. Who wins?” -Bryan Hopkins
Trying to figure out how to leapfrog your competition? IDIC: Identify, Differentiate, Interact, Customize (p.36) amzn.to/23dDTFS
Your competition likely only uses 5% of the customer data available to them. What can you do with the other 95%?
"I dare you to try reading this book without getting at least 10 brilliant new ideas for your business." @DonPeppers snip.ly/S315
Use all the #bigdata available to you to identify customer wants and needs - and segment by them to drive customization and personalization.
According to @forrester, most firms effectively utilize less than 5% of available data. Clever, that. (Not). #SCSCstat
"This is a real page-turner...a quick and thrilling tour of the immediate future of business." @DonPeppers snip.ly/S315
According to @forrester, most firms effectively utilize less than 5% of available data. #SCSCstat
Leverage technology to dramatically improve smart customer experiences and leapfrog your competition.
Check out page 36 to learn about IDIC: Identify, Differentiate, Interact, Customize #SCSCvocab
What are your best opportunities for innovation? What are your competitors bringing to the table? Pick up a copy of our book & follow along!
We're halfway through Ch.1! Use big data to find the benefits and value of your company to customers. #intelligenceiseverywhere
"I dare you to try reading this book without getting @ least 10 brilliant new ideas for your business." -@DonPeppers bit.ly/SCSCamazon
 
Twiends uses the Twitter™ API, displays it's logo & trademarks, and is not endorsed or certified by them. These items remain the property of Twitter.