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Helen Dewdney
Never apologise 4 complaining 2 a company! If valid u need redress & they should ty u so they can improve service 4 all
ow.ly/ydHbo How to Get the Cream (Without Being a Clot)
If you have a complaint don't be rude you will get nowhere and rightly so
Respect your customers and treat them how you would like to be treated and make yr job easier #custserv
The Consumer Contracts Regulations 2013 (the Regulations) replaced Distance Selling & Doorstep Selling Regulations on 13/06/14 better!
ow.ly/ydHbl How to Be Beaten By Power Rangers
A few facts that no-one told you about your child being sensitive ow.ly/ydHbi
Rights, wrongs and remedies of new consumer laws labourlords.org.uk/rights-wrongs-…
If you make promises to your customers keep them or risk losing your customer! Simples.
Are you aware of your improved consumer rights (from 13/06/14)?
What Children & Young People Can Do For Your Business ow.ly/ydHbg
ow.ly/yEm7d Will be collating results end of the week so tick a few boxes quick #kprs
To provide good customer service you need good people pay accordingly, treat them well including regular good training!
ow.ly/yB7rk Supermarkets Discontinue Products. WHY?
#custserv ensure your staff know how to deal with irate people approriately! Not rocket science - just training
ow.ly/ydHba What do you do with complaints? How increasing complaints in your service could increase your sales #custserv
Under Sale of Goods Act items must fit description given e.g. labels, adverts and brochures
ow.ly/yDzse v quick ticky box interesting survey How, When & Why do u Complain or don’t u? Ta 4 completing @Ac_in_quest
ow.ly/yB7kv Supermarkets Discontinue Products. WHY?
ow.ly/yB7iA Supermarkets Discontinue Products. WHY?
How to Dig An Ever Increasing Hole in Social Media ow.ly/ydHb6