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Helen Dewdney
How to Make Sure Banks Don't Break the Misrepresentation Act ow.ly/KzZbr
The Package Travel Regulations Regulation 4 states no travel organisers can supply consumers with misleading information.
RT @_jase_clarke_: Great example from @ComplainingCow on a business that hasn't listened to its customers ow.ly/MNEAn #VoC
ow.ly/MQtzE The New Twitter Account ’50 Shades Of Tory’ Is Hilarious
As she lay there, trembling and powerless to resist, Iain Duncan Smith threw away her wheelchair and declared her fit for work.
Retweeted by Helen Dewdney
Seems putting the Tor gov in Room 101 is quite popular ow.ly/MQmiA
Using the relevant ombudsman or small claims court is not complicated, time consuming and may be only option.
and a certain supermarket is annoying me, there will be another blog post coming soon having a go I feel
Amazon is truly truly awful for a seller. Only way to get any response was to email the CEO. People there so rude.
Latest review "everyone should have this book top marks" ow.ly/MQ6da #books How to Complain: The Essential Consumer Guide
Water companies must provide 48hrs minimum of any interruption to supply and provide details of when it will be restored or compensation due
How to complain about broadband speeds/service interruptions ow.ly/MNaRJ
How to complain about broadband speeds/service interruptions ow.ly/MNaNW
How to complain about broadband speeds/service interruptions ow.ly/MNaAB
How would you like your complaint addressed? Do it that way for your customers!
Box of 37 books & 1 of 8 sent to Amazon. System says they don’t have 7 of them. Work that one out!
How to complain about broadband speeds/service interruptions ow.ly/MNawI
How to complain about broadband speeds/service interruptions ow.ly/MN9lc #kprs
The British Association of Removers - relevant trade organisation has an independent Alternative Dispute Resolution scheme
How to complain about broadband speeds/service interruptions ow.ly/MN99i #mondayblogs
"You/we will send it back to manufacturer" NO! Sale & Supply of Goods Act 1994 contract is with company u bought from
Just sent a message to @AmazonUK system asked for a title - I chose "your rudeness".
If a trader is a member of a trade association you can contact it and see if you are able to use a resolution scheme
Don’t Make These Top 10 Twitter Etiquette Mistakes! ow.ly/KzZb6 an old but popular post
How many customers walked away from businesses never oto use them again due to poor service today?
ow.ly/Mtckk Are you supermarket loyal?
"Please", "thankyou", they don't cost and don't hurt, flipping well use them. Please. Thank you.
The advice is excellent & there is practical help as well Ann Robinson, Dir Consumer Policy uSwitch.com ow.ly/DJdzi
Had some lovely spa treatments @HallWhittlebury hoping meal tonight will be as good 😀
ow.ly/MtcrS Are you supermarket loyal?
Under the Protection of Freedoms Act it is an offence to clamp on private land
ow.ly/MFc1X Audi reneges on free dinner offer
Today I am channelling @ComplainingCow in my email about 'next day' delivery that took more than a week.
Retweeted by Helen Dewdney
Listen to your customers, more 10 Top Tips here for biz ow.ly/KzZb0
Been to the small claims court 3 times, once I was the defendant! I won though. Obviously.
If a mistake is made with your direct debit you are covered by the Direct Debit Guarantee
10 Killer Ways To Take Charge of Customer Complaints ow.ly/KzZaW
National Guild of Removers & Storers ensures its members r regulated & quality checked through Removal Industrial Services Ombudsman Scheme
Mass exodus to Scotland anyone?
ABTA Members are bound to comply with the ABTA Code of Conduct, which ensures high service standards and fair terms of trading
Anyone ever used the Furniture Ombudsman?
Bye bye NHS we loved you
RT @MarcusRomer: Look at the share of the vote though.... pic.twitter.com/Zw7TEPsZDR //maj of Brit.didn't vote Tory
I believe that Tory policies may have killed a lot of ppl who would have kicked them out of gov?
ow.ly/MFbXX Audi reneges on free dinner offer