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Helen Dewdney

Soon be Xmas, mark my words
The customer is still the boss. Exclusive interview with the new Tesco Chief Customer Officer How to Get an Extra 3 Hours on Your Holiday!
The customer is still the boss. Interview with the new Tesco Chief Customer Officer Complaining Cow and Chief Tesco Critic meets new Chief Customer Officer
Complaining Cow and Chief Tesco Critic meets new Chief Customer Officer
Anyone been involved with action taken by Trading Standards?
Complaining Cow and Chief Tesco Critic meets new Chief Customer Officer #mondayblogs How to complain about your neighbour’s trees and hedges!
The customer is still the boss. Interview by yours truly with the new Tesco Chief Customer Officer
Good service is your legal right, it is what is expected so compliment when it is better than good
Anyone come across any site still using pre ticked boxes for payments? How to complain about an item over a year old
I wonder if CEOs from companies who treat their customers badly complain when they receive poor service?
1st October 2015 Consumer Rights Act 2015 downloads and digital goods are covered
Ofgem Quality of Service Guaranteed Standards = guaranteed standards of service levels that must be met by each distribution company GEMA
Posh woman gets married - how is this "news"...?
Retweeted by Helen Dewdney
Why don't some biz keep their promises to ring back etc. Lose yr customers!
Just had a letter through the door from Iddly Diddly Squat telling me to vote for him. Idiots. My name on their database after my meetings?!
Looked at a celeb's 3.9mill fllws, so many fakes! Pathetic.
The Money Advice Service - ind. set up by gov 2 help ppl manage money, providing free and impartial advice service
Send photos of damage caused by items where appropriate or of quality of item to back up your complaint All you need to know about booking/complaining about holidays/flights
Buying a bottle of wine with Winter fuel payment as a protest is ridiculous @theJeremyVine give it to a relevant charity!
No change to the blasted emails asking me if I will put banners up on my site
Why only 11 years for people who killed their baby?
Rudeness, swearing and aggression is not effective complaining it will rarely get you redress, just do it at the screen when writing!
Great advice Helen ! Thank you so much for your help @BBCRadioWales today . I wouldn't mess with @ComplainingCow 😁…p
Retweeted by Helen Dewdney
Anyone complaining to a retailer today?
Are you good at complaining? Helen Dewdney aka @ComplainingCow joins @EleriSion with tips on how to do it more effectively from 1.30pm
Retweeted by Helen Dewdney
Looking forward to chatting to @EleriSion on @BBCRadioWales at 1.30pm today giving lots of advice about complaining effectively
If an org broke the law (DPA) when they used yr information 4 journalism, artistic or literary purposes, u can claim 4 distress alone
Well, the Emperor Valerian was captured in battle, enslaved, used as a foot-stool, forced to drink molten gold and then skinned and stuffed.…
Retweeted by Helen Dewdney
Call screening, gotta love it
DWP admits staff have a target to uphold 80% of 'mandatory reconsiderations' (ie reject appeals) and achieved 87.5%
Retweeted by Helen Dewdney
Ensure your staff know how to deal with irate people approriately! Not rocket science - just training
MSE investigation reveals John Lewis IS 'knowingly undersold'…
Are you supermarket loyal?
359 clicks and only one where I smiled and I was taking the damn thing! Well done @DonnaLFerguson #headlinemoney17
Yay great 2c deserving ppl win awards #headline17 yes high praise indeed!! @paullewismoney @DonnaLFerguson @ClaerB slip up & I'll havya obv!
We believe everyone in the UK deserves an NHS regardless of their background & what they have in the bank - RT if you agree (via @thepileus)
Retweeted by Helen Dewdney
Well done Celebrity Tom! So deserved @PensionsMonkey @HLInvest @Headlinemoney_ (excuse the camera work!)
Retweeted by Helen Dewdney
No complaints at #Headline17 awards tonight with @paullewismoney and @ComplainingCow - so lovely to finally meet you in person Helen!
Retweeted by Helen Dewdney
Under Consumer Rights Act 2015 items must be as described, fit for purpose & last a reasonable length of time
UK plummets from 11th to 156th in global children's rights rankings…
Labour's Manifesto contains 24,817 words on 128 pages. My software can't count the number of promises nor the cost
Retweeted by Helen Dewdney
.@paullewismoney ha ha ha you're on my table #headline17 that wasn't my doing! :)
Money Advice Service - independent service helps ppl manage their money, providing free & impartial advice service
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