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Gregg Weiss
The Value of Customer Experience, Quantified - Harvard Business Review
Retweeted by Gregg Weiss
The #1 mistake most brands make when it comes to engaging on social platforms: NOT ENGAGING!
Don't waste time doing via email (back and forth and back and forth) what one voice-to-voice phone call can handle. #Experience
Retweeted by Gregg Weiss
You are an app. (Just admit it)
7 ways to use Twitter effectively: 1) give 2) give 3) give 4) give 5) give 6) give 7) give
Emergency spot to take a call from! Thanks @megodoyle! #Priceless (at @TwitterNYC in New York, NY)…
Never trust anyone who calls themselves an expert. #BrandChat
Hopefully not! Jedis too... “RT @joshmccormack: Any ninjas, gurus or mavens in the house today? #BrandChat
Having to deposit checks in person should be retro, not current. (@ HSBC in New York, NY)…
Timehop photos pushed to Instagram are really annoying.
"Most folks are as happy as they make up their minds to be." -Abraham Lincoln
"The powerful play goes on, and you may contribute a verse. What will your verse be?" ~Robin Williams
Mobile = lifestyle Mobile ≠ device
"Paid Social" is an oxymoron. I think "Paid Content Distribution" is a more accurate term. #MMChat
Good content earns the right to get promoted. #MMChat
There's no such thing as a paid strategy and an organic strategy. Only a content strategy. #MMChat
My Twitter Rate Limit was exceeded during #MMChat, just for tweeting 4 times and refreshing the stream a few times??!?!? @Support
There's only one platform; It's called conversation. It takes place in apps & sites & phones & conference rooms & kitchen tables. #MMChat
A life lesson: you can bring joy to the outside, and yet be sad on the inside.
Retweeted by Gregg Weiss
Monday is as good a day as any to make a strong #SockGame play...
Value is judged by the recipient, not created by anyone.
Social Media is NOT Talking AT people; It is talking WITH people! Key difference!
You have the right to: -disagree -work harder -work smarter -care more -make decisions -ask for help -teach someone else #peopleskills
I have a feeling.... That tonight's gonna be a good night...
I want to thank @TedRubin, @ValaAfshar, @garyvee, and @MarshaCollier for teaching me new things each day. Truly priceless.
"It's easy to make a buck. It's a lot tougher to make a difference." - Tom Brokaw
Retweeted by Gregg Weiss
Wow, @Outback, this was the BEST chocolate milkshake I've ever had in my life! Awesome!!!! Soooo impressed!
I think @Chobani might have a unique POV on this... “RT @cory_nicely: Culture. Are we making it, living it or watching it?”
Bank Uses Its ATMs To Say Thanks To Customers In The Most Personalized & Heartfelt Way… #TDThanksYou #NailedIt
Thank you @garyvee for the #AskGaryVee show. It is must-watch TV from Gary V!
Foursquare push notification deals/offers/messages do what iBeacons can do, but without hardware. Open for the debate.
“Tell me a fact and I’ll learn. Tell me the truth and I believe. But tell me a story and it will live in my heart forever.” –Ed Sabol
Retweeted by Gregg Weiss
.@NewYorkLife's Erin Smale (@spreadSheetNerd) Discusses Content Strategy: organic drives 2x more leads than paid:…
"If you get a phone at age 15 & live til you’re 75 that’s 22,329 hours you spend with your phone in a lifetime." ~@littlemissjacob
I've been getting more right hooks from people w/o any jabs lately, & it is pissing me off. Not going to call any out by name, but c'mon.
There's no place like home.
#Westchester Recognized as One of Top 10 Digital Counties in the U.S.
Retweeted by Gregg Weiss
I sat on a plane for 5.5 hours and in a car for 1 hour today, and still managed to walk 6 miles!
same for dads! Love amazon! “RT @nicolebweiss: As a working mommy of two toddlers, I don't know what I would do without @amazon. #momazon
Referrals and recommendations can accelerate relationships and make potential customers more comfortable. #smallbizchat
Retweeted by Gregg Weiss
#GetTogether and Create Food Art for Our Vine Challenge… via @mashable
Paying Attention is so much more important than Paying For Attention.
Really, @Delta? It is 9:15am and your serving peanuts & pretzels? Breakfast food might be more customer-focused.