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Forrester Research
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2x as many customers will use mobile devices to shop for #finserv products in 2015. s.forr.com/Kqs4 pic.twitter.com/Qvn1o850iK
At least 10 million Apple Watch users by end of 2015 says @jmcquivey in his #LeWeb video: s.forr.com/KpYX pic.twitter.com/fNy9smfEYq
Shipping costs are #1 consideration of US online consumers this #holidayshopping season: tinyurl.com/l5xkbo9. pic.twitter.com/gRlzAOkQaU
Interesting challenges faced by many corporations is to balance responsiveness vs efficiency #ForrForum @yammeradam pic.twitter.com/8kT4DuOMTP
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What are the core elements of four-tier experience architecture? #ForrForum #CX pic.twitter.com/d2LTGlsEpu
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3 universal drivers of #CX and loyalty, according to Forrester's new #CustExp Index. #ForrForum pic.twitter.com/AT9uGAC0cN
Companies are getting better at producing higher quality experiences, Mixed blessing for #CX pros #ForrForum pic.twitter.com/6t7NmDrqNi
Weekend reading: Forrester's Top 15 emerging business technologies: tinyurl.com/pjx5qql. pic.twitter.com/VPNYEuKjdO
What emerging business technologies made Forrester's Top 15? tinyurl.com/pjx5qql pic.twitter.com/0CU4NExcNa
Suggested read @ the eBusiness #ForrForum to address the "A" phase of the mobile IDEA cycle bit.ly/1E1VPXr pic.twitter.com/Myf2FJuLp5
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.@3Mrajrao takes the stage at #ForrForum to discuss building a customer-driven eBusiness at @3M. pic.twitter.com/kSH4UIPIO4
Fascinating discussion of the psychology of transformational change in an org. Key for every leader. #ForrForum pic.twitter.com/rnt3gDCN3l
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.@david_kjohnson kicks off day two at Forrester's Forum for eBusiness Pros. Tweet along using #ForrForum. pic.twitter.com/Dttk28EZNX
Sona Chawla, President of Digital and CMO at @Walgreens, takes the stage at #ForrForum. pic.twitter.com/vf66wIBgy0
Shifted expectations change how you engage with your customers. #mobilemindshift #ForrForum pic.twitter.com/TmfoWI28R6