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Your @Uber meets with an accident, you cancel the cab to book another one. @Uber charges you a cancellation fee that they later promise to refund as credits on next booking. But you get billed the full amount anyway. Such a marvelous scheme to dupe customers. Bravo @UberINSupport
To add salt to wounds, @zomatoin has hired bots to service customers. 1. They cannot step beyond set response templates, even on call, let alone chat. 2. They have no idea of the issue, totally lost. 3. No Empathy. But that's my fault, I guess it's too much to ask.
and delivery charges for the missing items. If I place an order for the same combo again, they charge the same 70 rupees for delivery and 20 rupees as taxes. Do we see a pattern here? It's a shame that @zomatoin and @faasos chose to cheat their customers like this.
The combos are worth ₹310 rupees each, so a total of ₹930. Then Zomato charges ₹47 as taxes and ₹70 as delivery charges. Upon delivery, 2 pieces (1 combo) is found missing. When we report it to Zomato, they promptly refund ₹310 for the missing combo, but no heed to the tax
So @zomato and @SweetTruthIndia have started a new ponzy scheme lately. This has happened with us twice in a relatively short time. We order 6 pc desserts from them (2 x pack of 2 cheesecakes, and a pack of 2 red velvet pastries).
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