CSPN Network

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Earn your Customer Service certification in just 2 days. Our Certified Client Service Specialist Program (CCSS©) will elevate your skill set and provide you with the tools for many current situations. Become CCSS© Designated!
CSPN is happy to announce 3 events scheduled later this year. In September, we have our Citizen Service Summit and our Customer Experience Conference in October. Lastly, we have our Women in Leadership Awards Summit in November. Save the dates and pre-register your tickets.
The CSPN Team was very excited to hold one of their first in-person meetings. It was great to see all the familiar faces again. Thank you to Miele Canada for being such amazing hosts and to our council members for attending. #councilmeeting #mycspn #cspn2022
Canada-Ontario Job Grant (COJG) supports workforce development needs for employers of small, medium and large-sized companies. Training programs can be reimbursed through cost-sharing agreements between the government and employers. CSPN is an eligible training provider.
Participate in an interactive and facilitated discussion to evaluate how your organization performs within CSPN’s Customer Experience Maturity Matrix. In partnership with @ServiceNow CSPN will discuss organizational maturity within four CX Quadrants.
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