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danah boyd
education 101,431 followers
Goodbye @Avis, Hello @Uber. Reflections on my customer service nightmare:
.@kevin2kelly sez tech innovation in 1985/1994 is equiv to now. I'd argue that the values have changed substantially.
I didn't realize rental companies just leave people to fend for themselves. I thought the whole point was protection.
Hell w/ @Avis continues. They didn't even pick up the car at 4AM. Blamed the towing company rather than taking responsibility. Seriously?
RFP for project funding: Exploring the Implications of Government Release of Large Datasets
The thing that scares me is that I've had @Avis cars for 20 days in July alone. I'm usually many miles from town. I'm in LA & service=6hrs!?
The next window for @Avis roadside assistance to retrieve the car is 4am. A few miles from 24/7 LAX rental agency. How is this service?
In the middle of hellish @Avis nightmare. They want me to wait 4 hours for roadside assistance just to take the broken car?!?! 11pm, LA.
New article from @alicetiara and @zephoria: Networked Privacy for forthcoming special issue of NMS:…
Retweeted by danah boyd
This fab profile of @BradSmi explains one of the reasons that I love working at Microsoft. He an inspiring leader.
This case breaks my heart. Mother of 9yo arrested for letting daughter play alone at park: (Deets more depressing)
Upcoming CA book talks: Mt. View, Churchill Club (7/24): & LA Library Foundation (7/29):…
If you haven't been able to attend a book talk, I gave a talk @BaruchCollege that was recorded:
Want overnight delivery? What if it costs lives? Why trucking regulation doesn't mesh w/ reality by @karen_ec_levy:
The ACLU is looking for a tech-privacy lawyer/strategist in NYC: #awesomejob
Just how serious is the sex trafficking situation in Brazil during the World Cup? by @jruv
In essence, @duncanjwatts argues that it's unethical for companies to manipulate user data & not let public know:
"We should insist that companies like Facebook... [make public] the decisions they're already making on our behalf."
It's been over 50 years since the Civil Rights Act. So much has changed, and so much hasn't. NPR annotates the Act:
Differentiating between comm platform & media curator, @TarletonG offers key insight into anxieties around FB:
I love xkcd. This week, on research ethics & Facebook:
NYC taxi patterns by neighborhood demographics. "Are Taxi Drivers Racist?"
Why are no Facebook data scientists/researchers blogging or writing op-eds about the current ethics debate?
What would it take to create a people's terms of service? Asks @EvanSelinger & @hartzog:
As public funding for research disappears, scholars must turn to private companies. @cyberlyra considers implications