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Smart or Stupid?
Nice review of Smart Customers, Stupid Companies
In the end, the customer doesn’t know, or care, if you are small or large as an organisation. -Giorgio Armani
Amazon Deal Forces Post Office to Buy Tesla | LinkedIn #Amazon #USPS #Tesla
Do you work for a Frankenstein company? Stop Scaring Customers Away
Forget the fancy theories. 95% of #innovation is based on tinkering.
How Marketers: Get Smarter about Customer Experience Management #cem
Top 10 Business Tycoons in the World Talk Customer Experience #cx #cex
“We want to stay as relevant as possible... Vine is a good way for Tide to engage in that conversation.”
“There are no facts, only interpretations.” -Friedrich Nietzsche
No one had done a complete [successful] navigation of the customer's journey?
Are these the four best sources of insight for marketing planning?
Do You Think Your Customers Think You Care? | MCorp Consulting -
Reading: "A World without Digital Asset Management: If It Didn't Exist, You Would Invent It"
Reading: "Why CEOs Must Become Customer Experience Evangelists"
Scary stuff, but it shows how much time people spend on social media
RT @YFSMagazine: @Qualtrics CEO Says When it Comes to Social Good, Startups Should Start at Home #smallbiz #startups
As credit purchases outweigh discretionary, some companies are making sure they've caught their customers' attention.
How will the web continue to change academic research?
Let your customers know that you're listening
Is Your Company Dumber Than Its Customers? - LinkedIn Today
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