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Smart or Stupid?
Nice review of Smart Customers, Stupid Companies goo.gl/hUw1gG
In the end, the customer doesn’t know, or care, if you are small or large as an organisation. -Giorgio Armani
Amazon Deal Forces Post Office to Buy Tesla | LinkedIn goo.gl/FiA4mm #Amazon #USPS #Tesla
Do you work for a Frankenstein company? goo.gl/9J2dzh Stop Scaring Customers Away
Forget the fancy theories. 95% of #innovation is based on tinkering. goo.gl/YXx9yw pic.twitter.com/clQBarIqQ9
How Marketers: Get Smarter about Customer Experience Management bit.ly/19fdehE #cem
Top 10 Business Tycoons in the World Talk Customer Experience bit.ly/19QHY87 #cx #cex
“We want to stay as relevant as possible... Vine is a good way for Tide to engage in that conversation.” bit.ly/19LRnNX
“There are no facts, only interpretations.” -Friedrich Nietzsche
No one had done a complete [successful] navigation of the customer's journey? onforb.es/18Le8Cj
Are these the four best sources of insight for marketing planning? bit.ly/19BC0aR
Do You Think Your Customers Think You Care? | MCorp Consulting - bit.ly/18Qz0Ig
Reading: "A World without Digital Asset Management: If It Didn't Exist, You Would Invent It" bit.ly/18Hdo14
Reading: "Why CEOs Must Become Customer Experience Evangelists" linkd.in/19C6Q1v
Scary stuff, but it shows how much time people spend on social media bit.ly/198fIxh
RT @YFSMagazine: @Qualtrics CEO Says When it Comes to Social Good, Startups Should Start at Home bit.ly/1bFCFbi #smallbiz #startups
As credit purchases outweigh discretionary, some companies are making sure they've caught their customers' attention. nyti.ms/18mR1xB
How will the web continue to change academic research? bit.ly/16zJY1b
Let your customers know that you're listening bit.ly/17764ui
Is Your Company Dumber Than Its Customers? - LinkedIn Today bit.ly/18mGxON
[Last day!] The book that’s made thousands of businesses smarter is available to you for FREE! amzn.to/18eVMt7