Please upgrade your browser to make full use of twiends.   chrome   firefox   ie   safari  
Michael Hinshaw
Want to Grow Your Twitter Following, Free?
RT @CMO_com Have you empowered your employees to solve customer problems? cmo.cm/VLQ92C #GetCustomerCentric
What Happens When Employee Rewards are NOT Aligned With Customer Experiences. bit.ly/1BYSEzJ
Marketing Automation: 3 Trends to Watch bit.ly/1BVSM2S
Find out what business trends are on the minds of top retailers... onforb.es/1tMFDni What's on your mind?
In a strange twist, Bissell's brand manager puts his mouth where their money is... bit.ly/1BW1oqu
“I try to do the right things at the right time. They may be little, but they make the difference between winning & losing.” K Abdul-Jabbar
Valuable? Yes. But don't expect data and analytics to solve every problem you face. bit.ly/1trc2PZ
7 Game-Changing Marketing Trends to Engage Customers, Build Your Brand bit.ly/1trbaeq #cmo
What to do, when your area of interaction excellence is different from customers' area of interaction preference? linkd.in/1tr6aGB
This week's content is all about employee experience... bit.ly/1qmNjPA #eex
If you want to deliver a better customer experience, you’d better start by improving employee experience.
RT @TPMetrics: Voice of the Customer measurement: Which metrics are right for you? bit.ly/1vaJtrv
The Simple Words That Made Google a $400 Billion Company linkd.in/1BD7jk7
RT @StrativityGroup: Admitting to shortcomings, not so easy. Check out what @LiorStrativity says we don't admit to ow.ly/AmAlY
People are your most important asset, but when it comes to measuring people KPIs you're probably getting it wrong... linkd.in/1BD7ID6
Culture creates the foundation for strategy and will either be a company's greatest asset or largest liability. bit.ly/1tnCN87
Empower consumers to add your story to theirs (and tell about it)... bit.ly/1BD6pE0
Reading: "How to Build an Everyday Bank" bit.ly/1tgjMV7
RT @jeremarketer: "What I Learned From Simon & Garfunkel and Krav Maga" by @alibzagat on @LinkedIn linkedin.com/today/post/art…
Marketers Speak out on Data, Email, and the Customer Experience bit.ly/1thbU5M #cmo
Customer Journey Mapping: 10 Tips For Beginners cmo.cm/1tgiPfh
Your employees may not have any intention of quitting. That doesn't mean they won't. bit.ly/1tgi4mD #eex
In An Always Connected World, Touchpoints Need More Than A Fresh Coat Of Paint bit.ly/1BkMqKl
“We promised we were going to fix it, and we changed everything about our business.” bit.ly/1BgPqam Vastly improved @dominos #cex