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Forrester Research
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55% of tech decision-makers in #China use #data analytics to improve business outcomes. What about your organization?
6 tips to improve your customer service operation: #CustExp #CRM #CEM
Hear how @jer979 of @Sprinklr successfully launched a new product in a noisy market during our upcoming webinar:
By settling for subpar #CX, brands can be walking away from $1.6B in revenue. Join our webinar on Sept. 4 #OutsideIn
Calling all AR pros in Europe & US: Have you checked out our September #analystrelations workshops yet? #archat
Smartwatches aren’t a "fourth screen," but rather a new way of designing computing experiences, writes @jgownder
Launching a new product in a noisy marketplace is tough. Don't miss our webinar with @jer979 for successful tips:
92% of companies say #customerexperience is a top priority. Register now for our free webinar on Sept. 4. #OutsideIn
Great #CX today is table stakes tomorrow. Analyst John McCarthy blogs on 5 imperatives to close the experience gaps.
Cast your #SXSW2015 vote for @DeneeCarrington's session 'Inside The Mobile Commerce Evolution':
Trying to launch a new product? Attend our webinar with @Sprinklr VP of Marketing, @jer979, to ensure success:
Cast your #SXSW2015 vote for 'Software Innovation Outside Tech' w/ @NASA, @MBTA, & @MayoClinic:
Great #ForrForum in Mumbai. 2 key takeaways: CIOs need digital business transformation help + they are sick of tech vendors' SMAC verbose
Retweeted by Forrester Research
Walk before you run: resist the beacon marketing hype.
Looking for strategies to keep up w/ your customers through the #mobilemindshift? Check out Forrester's Perspective.
"People expect to push a button on their mobile phone and get a ride or a burrito immediately" @jslavet #mobilemindshift #churchillclub
"Mobile users expect to get what they want, when they want it" @xander76 #mobilemindshift #churchillclub
​"21% of U.S. adults have shifted to mobile devices"​ @TedSchadler #mobilemindshift #churchillclub
Register for our webinar on 8/28 to learn secrets of product launch success:
Why @rocketfuelinc's [X+1] acquisition signals the beginning of the end for the 'programmatic' ad network: #adtech
VIDEO: How to engineer your business to win in the mobile moment. #mobilemindshift