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Forrester Research
marketing 278,250 followers
How mature is your company is when it comes to customer experience? Take our complimentary assessment now. #OutsideIn s.forr.com/D6Rb
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Don't miss our free EU #digitalbusiness B2B marketing webinar w/ @poneillforr tom'w 2 PM UK time. Register now: s.forr.com/D5p1
Sign up this week to save $200 to the Forum For eBusiness Pros on Oct. 28–29 in Chicago: forr.com/eBiz14 #ForrForum
Free webinar with @nate_elliott on Sept. 18: The Four Social Programs Every Marketer Should Study s.forr.com/D4cc
25% of consumers plan to purchase a #wearable device in the next year. Do you? #OutsideIn forr.com/1waXNQZ pic.twitter.com/8MIUUiNiHr
Don't miss our free vendor webinar, "Master Content Marketing To Drive Customer Engagement", Sept 25, 2 PM UK: s.forr.com/D06P
Join us at our eBiz #ForrForum Oct. 28- 29 in Chicago! @carriejohnson blogs on what you can expect. #ForrForum s.forr.com/DWqS
Drive business transformation with digital customer experience. Download our free report to learn more. #OutsideIn s.forr.com/DDR1
It's the final day to save $200 to the Chicago Forum For App Dev & Delivery pros. Don't miss out: #ForrForum s.forr.com/DV8K
Apple Watch not the "new chapter" Apple needed, blogs @gcolony: s.forr.com/DV1l
Technology jeopardy: Beat the odds of project failure with a single question computerworld.com/article/260637…
Retweeted by Forrester Research
Sign up by Friday to save $200 to the Forum For App Dev & Delivery Pros on Oct. 16–17 in Chicago: forr.com/adf14 #ForrForum
Beat the odds of project failure with a single question. @david_kjohnson blogs on what it is: #OutsideIn s.forr.com/DPV5
Don't miss our 2014 #SharePoint adoption survey. As a thank you, you'll receive a free copy of the finished research: s.forr.com/DPs6
Improving CX could help the largest airline carriers retain $800 million by reducing customer defection. #OutsideIn s.forr.com/DPhr
Stop thinking about paying your influencers. Prioritize quality engagements over quantity of mentions: s.forr.com/DMYR
Join the free B2B marketing #digitalbusiness webinar on Sept 17 for the latest European B2B eCommerce trends: s.forr.com/DMpX
Leaders in Forrester's Customer Experience Index outperformed the S&P by a factor of two over five years. #OutsideIn s.forr.com/DK1C
Prove the ROI of your #customerexperience initiatives. Download our free report now: #OutsideIn s.forr.com/DKVp
True CMO-CIO partnership in #publicsector can drive successful citizen engagement, blogs @jenbelissent #OutsideIn s.forr.com/DKj4
77% of US online adults say that valuing their time is the #1 thing a brand can do to provide good #cx. #OutsideIn s.forr.com/DDTD
Drive business transformation with digital customer experience. Download our free report to learn more. #OutsideIn s.forr.com/DDSJ
#appleevents ... think simplified experiences ... think glanceables moments ... think micro moments @forrester
Retweeted by Forrester Research
What makes a great app developer? Don't miss our take in advance of #ForrForum for App Dev & Delivery Pros #OutsideIn s.forr.com/DCJ7
The #mobilemindshift has caused notable changes around consumer privacy and security, writes @heidishey: s.forr.com/DCJF
Culture transformation specialists focus on creating customer obsession. Learn more at #CX #ForrForum West: s.forr.com/DCn1
How to align marketing content with business outcomes? Find out during our free vendor webinar on Sept 25: s.forr.com/DBTQ
Apple's rumored iWatch will impact workforce enablement and customer interactions, writes @jgownder. s.forr.com/Dzql
Major US wireless brands that deliver subpar customer experiences lose almost $700 million to churn #OutsideIn s.forr.com/Dvvf
Attention tech managers: you're facing a productivity paradox, @david_kjohnson tells @globeandmail #OutsideIn s.forr.com/DvsT
It's the final week to save $200 to the Forum For App Dev & Delivery Pros in Chicago. Sign up today: forr.com/adf14 #ForrForum
How to embrace digital business in B2B end-user marketing? Join @poneillforr for our free webinar on Sept 17: s.forr.com/DtCT
Close to 75% of biz leaders identify improving #customerexperience as a high or critical priority. Do you? #OutsideIn s.forr.com/DnZv
How mature is your company is when it comes to #customerexperience? Take our complimentary assessment now. #OutsideIn s.forr.com/DnKt
Join @DeneeCarrington and @ecollins31 at @money2020, Nov. 2-5 in Las Vegas. Discounted registration expires today: forr.com/Si0VMU
Last chance to cast your #SXSW2015 vote for 'Software Innovation Outside Tech,' featuring @NASA, @MBTA, @MayoClinic: forr.com/1vXhMFM
Join speakers from @3MNews, @WalgreensCo, and more at our Chicago Forum For eBiz & Channel Strategy Pros: forr.com/eBiz14 #ForrForum
Join @rskin11 for his presentation at Digital Marketing Exchange in London (Sept 16-17): s.forr.com/DlmS @cmexchange #DM_EX
Five key insights from #digital business leaders in Asia Pacific, @forrester @Dane_Anderson blogs #cdxforum s.forr.com/DkXg
Alibaba beyond #eCommerce - the World’s Biggest #Digital Ecosystem, @forrester Vanessa Zeng blogs s.forr.com/DkmS
It's time for #healthcare CISOs to close the faucet of consumer data loss. @ChrisShermanFR blogs on why: s.forr.com/Djl9
And that's a wrap! To learn more about the ROI of customer experience and how to transform your organization, visit forr.com/1waXNQZ
The six business disciplines of delivering great customer experience. #OutsideIn forr.com/1waXNQZ pic.twitter.com/ljMostxLbB
Executing on customer experience strategy takes a village. No one team can be responsible for success. #OutsideIn pic.twitter.com/5uzwXBjTvw
Thinking you know what customers want is risky - knowing what they want leads to customer experiences that matter. @MoiraDorsey #OutsideIn
The second #customerexperience risk? Most firms say they think #OutsideIn, but actually act "inside out." forr.com/1waXNQZ
@forrester says @Walgreens customers using their mobile app spend 4-6x MORE in store than those who don't. #OutsideIn #mobile
Retweeted by Forrester Research
Where are most firms on the path to #CX maturity? 50% are in the repair phase. #OutsideIn forr.com/1waXNQZ pic.twitter.com/ktGZ5dRTyu