Please upgrade your browser to make full use of twiends.   chrome   firefox   ie   safari  
Want your own social home page like this one? Click here.
Forrester Research
marketing 252,051 followers
Francesca Nieddu, MD CRM & Sales Planning at Intesa Sanpaolo, previews her keynote at our London Marketing #ForrForum
Our free @Microsoft @Oracle negotiations webinar also takes place at 2 PM EDT on April 22 hosted by Joe Galuszka:
Looking for Microsoft & Oracle negotiation best practice tips? Join our free webinar w/ Mark Bartrick Apr 22 2 PM UK:
What's the level of importance given to customer #analytics in your org? Weigh in during our #ForrIdeas chat TOMORROW
RT @adage: Marketers: Consumers Don't Trust Your Ads, by @carldoty
Firms are not set up for digital success. Here's why you need to transform: #digitaldisruption
Big data poses new challenges for customer analytics. Join our #ForrIdeas tweet chat TOMORROW at 11 a.m. Learn more:
Will you survive in the #ageofthecustomer? Watch @gcolony at ICT Media's CIO Day:
Rethink your mobile ad strategy to focus on integrated, personalized experiences:
Empowered consumers have given rise to the #ageofthecustomer. Download this free report to learn more.
Don't miss our #ForrIdeas tweet chat TOMORROW at 11 a.m. w/ @Srividya on #analytics in the age of the customer
Why Amazon and its competitors will soon want to listen to your every word:
Enjoyed today's #CXi France webinar? For more free information, visit our #CustExp website: #outsidein #CX
Four phases to achieve Customer Experience Maturity: 1) repair 2) elevate 3) optimize 4) differentiate #outsidein #CXi #CustExp
"Get started by repairing the most broken experiences," @CX_Joana #outsidein #CXi
Enjoyed today's webinar? Need Best practices for Microsoft & Oracle negotiations? Another webinar nxt wk #outsidein
Retweeted by Forrester Research
"Companies that excel at customer experience are obsessed about winning, retaining, and serving customers," @CX_Joana #outsidein #cxi
Amazon topped the #CXi chart in France, overall retailers and mutual insurers lead #outsidein #CX #custexp
The majority of French consumers are underwhelmed by the #CustExp provided by leading brands in France #outsidein
In the #ageofthecustomer #custexp is your only true differentiator and the customer your ultimate arbitror - @CX_Joana #outsidein #cx
Our comp #CustExp Index France webinar starts in just a few moments. For quick access use this link: #outsidein #CX
Its not too late! Join @CX_Joana for the free #CustExp Index France webinar at 10:00 hrs this morning: #outsidein #CX
Don't miss our #ForrIdeas tweet chat on Thursday at 11 a.m. with @Srividya. The topic? Mastering customer #analytics
Can regulated industries thrive in the #ageofthecustomer?
CIOs and CMOs are the key execs that will lead orgs through the #ageofthecustomer. Watch @sharynleaver explain why: